Waiting longer than 90 days to begin recovering past due accounts dramatically decreases your chance of getting paid. Here are some tips:
- The day after the account becomes past due, place a polite phone call to the person who owes you money. Be sure to record your attempts.
- At 45 days past due, follow up with a past-due letter yourself.
- Remember, people pay health care providers last.
- Patients know that there is no consequence to not paying you. Using third party intervention increases a sense of urgency to the debtor.
- A collection fee may be passed on to the consumer. Let us show you how!
Express Collect ®
Trojan's Collection Services includes Express Collect ®. Send your requests and monitor your accounts easily from the convenience of your computer. With Express Collect ® Trojan receives your requests within seconds and the collection process starts immediately.
We'll also show you how to legally add Trojan's collection cost to your patient's balance so it won't cost you a dime.
Trojan charges a flat fee not a percentage of the balance!
When Should You Call a Collection Agency?
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